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AireSpring, Inc. Subpoena Policy

General

AireSpring’s Privacy Policy provides that we will not release account information or information sufficient to identify a subscriber except under certain specific circumstances. This Privacy Policy can be found at http://www.AireSpring.com/privacy-policy.html.

If you seek the identity of or account information about an AireSpring subscriber in connection with a legal matter, you must serve AireSpring with a valid subpoena at the address or facsimile number below and agree to compensate AireSpring for our subpoena response services according to the terms.

 

Service of Subpoenas

All Subpoenas should be directed to the Custodian of Records listed below.

Custodian of Records

Attn: Legal Officer

AireSpring, Inc.

6060 Sepulveda Blvd., Suite 220

Los Angeles, CA  91411

Fax:  (818) 786-6637

 

Notice to Subscribers and Response Time

In non-emergency circumstances, AireSpring will generally not produce the subpoena’s subscriber’s identify information until approximately two (2) weeks after receipt of the subpoena, unless legally required to do so.  Please note that requests for call detail record may take up to eight (8) weeks, and that we may not have all records, depending on the time frame of your request.

 

Fee for Subpoena Compliance

AireSpring charges the following rates for compliance with subpoenas.

$75.00 per hour for research (a quarter hour minimum)

$22.00 for Overnight Delivery

$4.00 per CD-ROM

$0.25 cents per copy

Requests for call detail records that are outside the time frame of our generally available database will require an investigation as to the feasibility, time and costs required to retrieve such records (if they are available). An individual-case-basis estimation of costs and time related to such efforts will be provided before such costs are incurred.

AireSpring will invoice the person or entity submitting the subpoena following receipt and the subpoena proponent must make payment within thirty (30) days from the date of invoice.  Checks should be made payable to AireSpring, Inc.  Our remittance address is as follows:

AireSpring, Inc.

6060 Sepulveda Blvd., Ste 220

Los Angeles, CA  91411

Attn: Accounts Receivable