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Resources

AireSpring is an Award-Winning Provider of Managed Connectivity and Cloud Communications Solutions

Resources

Case Studies & Reviews

Commodity Systems Inc Case Study

Managing an outdated communication system and constantly negotiating with a difficult communications provider kept Commodity Systems Inc. from focusing on their business goals. Replacing their aging system with AireSpring’s AirePBX Cloud Business Phone System delivered a drastic improvement in voice connectivity and customer service.

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Nachurs Alpine

Nachurs Alpine needed a telecommunications solution that could accommodate their expansion. AireSpring stepped up to the challenge and has witnessed Nachurs grow by 400% in the last 5 years.

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Santa Fe Irrigation District

Read about how AireSpring helped the Santa Fe Irrigation District create business continuity for their telecommunications infrastructure.

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Veridian Credit Union Case Study

Veridian Credit Union sought iron-clad security and uncompromising reliability for its business communications infrastructure. They needed a managed, end-to-end comprehensive suite of secure network communications solutions and so they turned to AireSpring.

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Pleio Health AireContact® Case Study

Before adopting AireSpring’s AireContact software, Pleio Health was experiencing offline calls and instances of poor and shoddy connections. Therefore, it was their first priority to enlist a contact center solution that was backed by a powerful and well-connected network.

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Devereux Foundation AireContact® Case Study

Learn how AireContact helped the Devereux Foundation streamline their IT department to provide technical support to 6,000 internal and external users.

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AireContact Product Review by Customer Magazine Jan/Feb 2015 Edition

Product review of the AireContact cloud contact center solution featured in the January/February 2015 issue of Customer Magazine.

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HGi Technologies Case Study

With thousands of business customers relying on HGi Technologies to deliver and maintain industry leading office solutions, it is imperative that HGi’s own communications system is equipped to handle customer service traffic across all of its locations.

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Data Sheets

AireBroadcast™

This data sheet provides an overview of the features and benefits of the AireBroadcast cloud hosted message broadcast system.

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AireContact®

Find out how AireContact cloud hosted contact center software can benefit your contact center with omni-channel coverage, blended solutions, dialers, reports, and more.

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AireContact Dialer Guide

Learn the pros and cons of various auto-dialers in this colorful, easy-to-read guide. Discover when you need a predictive, preview, or power dialer and which is best for your business.

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AireFAX

AireSpring brings faxing into the 21st century with AireFax, allowing Faxes to be sent digitally and received by email.

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AireNMS™

Learn how the AireNMS network monitoring service provides proactive 24/7 real-time WAN monitoring and alerting for AireSpring provided routers and gateways.

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AirePBX Enterprise

AirePBX Enterprise is a fully-featured cloud phone system built with special features to support a dynamic, mobile office environment.

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AirePBX™ Business

AirePBX Business contains everything you need in a hosted PBX solution, providing your office with consistent, high-quality communications at a competitive price.

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AirePBX™ Call Center

AirePBX Call Center is a hosted PBX package that provides your cloud phone system with the capabilities of an inbound call center at a fraction of the price.

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AirePBX™ w/ Managed Connectivity

The AirePBX cloud phone system delivers professional communications capabilities with enterprise class features via a fully managed, end-to-end network solution hosted in the cloud.

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AireTXT™

AireTXT from AireSpring is the easiest way to add text message capabilities to your business communications. AireSpring can add text messaging functionality to any existing telephone number in the U.S. or Canada.

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Call Recording

AireSpring’s call recording platform is built from the ground-up to provide high fidelity recording, efficient storage, and effortless retrieval of phone calls.

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Dedicated Internet Access

AireSpring's reliable high speed internet connectivity provides the bandwidth your business depends on every day.

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Ethernet Private Networking

AireSpring’s call recording platform is built from the ground-up to provide high fidelity recording, efficient storage, and effortless retrieval of phone calls.

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IP Phone List

A comprehensive catalog of AireSpring's IP Phone offerings.

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Long Distance

AireSpring's network is built from the ground up to deliver powerful, flexible, and affordable Long Distance Voice Services.

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Fresh Presence

Improve the contact rate of your outbound calling campaigns with AireSpring Fresh Presence.

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Managed Connectivity

Learn how to simplify the complexities of integrating cloud communications solutions into IP networks with end-to-end managed connectivity.

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Managed Failover Connectivity

Unexpected network outages can spell disaster for your business. Prepare for the unexpected with a separate, redundant network connection in the event your primary connection fails.

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Managed Router Services

Learn how to improve network efficiency, lower costs and reduce downtime using AireSpring's Managed Router Services.

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IPsec VPN Remote Access

Enable your remote employees to seamlessly and securely connect to your corporate MPLS network via the public Internet with IPsec VPN Remote Access.

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Managed Security

Protect your network with comprehensive security at a small business price.

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MPLS Mesh™

AireSpring’s MPLS IP-VPN meshed network is the ultimate product for organizations requiring fully meshed, any-to-any private IP networking.

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SD-WAN

Optimize your connectivity with software-defined wide area networks.

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SIP Trunking

AireSpring SIP Trunking delivers the flexible connectivity options you need, allowing on-demand scalability and a secure connection to your platform of UC services.

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T1/PRI and Analog Services

Get reliable, high quality TDM connectivity for your legacy voice needs, with a smooth upgrade path to next generation SIP or cloud services in the future.

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4G LTE Wireless Internet Connectivity

4G LTE Wireless Internet Connectivity provides cost-effective, flexible internet access where wireline connections are not feasible.

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AT&T NetBond

The answer is AT&T NetBond. Any AireSpring MPLS circuit can securely connect to your cloud providers through AT&T’s NetBond service, enhancing the performance of your cloud applications and giving you more control over your cloud resources.

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White Papers

Choosing a Hosted Contact Center

The contact center market is changing as cloud hosted platforms overtake their legacy counterparts. Find out what's driving this demand, why connectivity is important, and what to look for when choosing a provider.

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Unifying the Distributed Enterprise with MPLS Mesh

The advantages of MPLS are especially desirable for distributed enterprises. However, these organizations face unique challenges in implementing services. This whitepaper explores these challenges and how AireSpring’s MPLS Mesh solution addresses them.

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Choosing the Right Business VoIP Option

Choosing the right technology can be daunting for any small business. Learn about the three main types of products based on VoIP technology and which one offers the most benefits to you.

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User Guides

Grandstream Quick Start Guide

Use this guide to set up and start using your Grandstream IP Phones.

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Polycom 310 Quick Start Guide

Use this guide to set up and start using your Polycom 300 Series IP Phones.

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Cisco SPA303 Quick Start Guide

Use this guide to set up and start using your Cisco SPA IP Phones.

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AirePBX Call Center Bundle

This guide explains the features and functionality of the AirePBX Call Center Bundle.

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AirePBX Quick Start Guide

A guide to the basic features and functions of the AirePBX Cloud Phone System.

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Accession Desktop Quick Start Guide

This guide explains the basic features for the Accession Desktop Communicator.

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Accession Mobile Quick Start Guide

This guide explains the basic features for the Accession Mobile Communicator.

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AireSpring Enterprise Phone List

A comprehensive list of phones offered by AireSpring.

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Ethernet Service Installation Guide

This guide provides the information you need to quickly get started Ethernet Service Installation.

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AireContact E-Learning

AireContact Online e-Training for your Call Center Workforce

Our resource center is designed to give you greater insight into the functionality of the AireContact solution in a simple and user-friendly manner.