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AireTXT from AireSpring is the easiest way to add text message capabilities to your business communications. AireSpring can add text messaging functionality to any existing telephone number in the U.S. or Canada. AireTXT is available with every AireSpring Direct Inward Dialing (DID) number and Toll Free number, and on all of our award-winning platforms, including AirePBX.
Text message capability is no longer an option for businesses looking to provide high-quality customer experiences in today’s mobile market. Now more than ever, consumers place a premium on speed and convenience, and research shows that the fastest and most convenient form of communication is texting. Research also shows that customers like companies more when they
can be reached via text message, and that most people wish more companies would start using text to communicate.
To improve the customer experience, you don’t need to buy new equipment or learn a separate interface. Your employees can send text messages as emails using their existing numbers, customers will be able to respond with their cell phones using the same devices they use to connect with friends and family.
The immediate response rate and high open rates to text messages make it an ideal tool for business communications. Sophisticated enterprises are harnessing its power for employee communications, scheduling, advertising, in addition to customer service.