TITLE

Voice NOC Technician

COMPANY DESCRIPTION

AireSpring is an award winning and recognized leader in business Long Distance, Local, Internet, SIP Trunking, and Conferencing services. Debt free and cash flow positive, AireSpring is built for stability and success!

AireSpring is sold by independent Agents, VAR's, and Consultants. This allows us to offer our services at the lowest possible rates since we do not need to engage in the expensive advertising which increases the cost of other carrier’s services.

LOCATION

Van Nuys, CA

PAY RATE

Negotiable, based on experience

TAX TERM

 Full Time  

JOB DESCRIPTION

AireSpring, Inc. is a leading nationwide telecom provider which has an immediate opening in our Operations Department for a Voice NOC Technician.

This position provides support on LONG DISTANCE, LOCAL and DATA services, including interfacing with customers on service issues, opening, tracking and resolving trouble tickets and keeping customers updated.

The ideal candidate will have experience working with facilities based carriers such as Paetec, Global Crossing, Qwest, XO, Verizon, Level 3, etc., and will have a good grasp of the Provisioning process at the T1 and above level as well as experience troubleshooting VoIP products.

If you have initiative, enjoy a fast-paced environment and take pride in a job well done, this is an excellent opportunity to join a dynamic and rapidly expanding company.

We are not looking for a Systems Administrator (IT) person or an installer/cabler. This is purely a Telecommunications Network Operations Center position.

REQUIREMENTS

• MUST HAVE CARRIER EXPERIENCE
• Excellent commumication, customer service and organizational skills 
• Ability to interface effectively with facilities based carriers 
• Several years experience working in the telecom industry 
• Must possess good critical thinking skills 
• Ability to be productive with a minimum of supervision 
• Must be detail oriented 
• Good command of general computer skills, Outlook, Word, Excel.
  
 

WHAT WE OFFER

• High-energy atmosphere
• Work with a highly motivated and dedicated team
• Competitive salary
• 401K
• Medical
• Generous PTO program
• Company paid parking
• In-house espresso/latte machine
• Game room: Foosball & Air Hockey

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or FAX your resume to: 818-786-6637